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🔥 Big Opportunity Alert! Ujjivan Small Finance Bank Hiring Customer Relationship Officers – Walk-In on 2nd December! (0–4 Years Exp.)

If you are looking for a stable banking job with good growth, then this news is for you. Ujjivan Small Finance Bank has announced an urgent opening for the position of Customer Relationship Officer / Loan Officer in the Micro Banking Department. The hiring is taking place for the Arambagh and Hooghly cluster in West Bengal.

Today, many young professionals want a job that gives them field exposure, client interaction, and a strong learning environment. This job offers all these things. It is a perfect opportunity for candidates who have worked in NBFCs or have interest in micro-lending, group lending, or centre meetings. Even freshers with good communication and interest in fieldwork can apply.

Below is a full and simple explanation of the job, benefits, responsibilities, skills required, and walk-in details.

⭐ Why This Job Is Important?

Micro Banking is one of the fastest-growing sectors in India. Lakhs of households depend on small loans for business, farming, retail shops, and daily financial needs. Because of this, banks need skilled staff who can manage customer relationships, group loans, centre meetings, and collection work.
Ujjivan Small Finance Bank is a trusted name in this industry. Their work culture, training, and growth opportunities make them a top choice for young candidates.

This hiring drive is urgent, which means the bank is expanding in this region and wants to onboard candidates immediately.

🧑‍💼 Job Position: CRO / Loan Officer

Department: Micro Banking
Location: Arambagh / Hooghly Cluster (West Bengal)
Experience Required: 0–4 Years
Industry Preference: NBFC, Microfinance, Group Lending
Vehicle: Two-wheeler is preferred

This job is suitable for:

• Freshers who want to start their career in microfinance
• People already working in NBFCs and looking for better stability
• Candidates who enjoy field jobs and meeting customers
• People who know how group loans and centre meetings work
• Candidates from nearby local areas

🔍 Key Responsibilities (Easy Explanation)

1️⃣ Conducting Centre Meetings

You will meet groups of women borrowers in villages or semi-urban areas.
These meetings are important because:

• New loan applications are discussed
• Repayment schedule is explained
• Group discipline and attendance are maintained

If you already have experience in group lending, this will be very easy for you. Freshers will get training.

2️⃣ Group Loan Disbursement

You will support the team in processing and giving out loans.
This includes:

• Checking documents
• Verifying customer details
• Ensuring that the loan is delivered properly
• Helping customers understand repayment rules

3️⃣ Collection Activities

Customers repay their loan in weekly or monthly cycles.
Your role will include:

• Visiting groups for collection
• Recording payments correctly
• Helping customers who face difficulties
• Maintaining collection efficiency

This is an important part of the job because it keeps the bank’s portfolio healthy.

4️⃣ Cross-Selling Banking Products

You can also earn extra incentives by promoting products like:

• Savings accounts
• Insurance
• Small deposits
• Recurring deposits

Cross-selling is easy when you build trust with the customers.

✔ Skills Required

The bank is looking for candidates with:

• Good communication
• Basic knowledge of NBFC or microfinance
• Field experience or willingness to travel
• Responsible attitude
• Confidence to speak with groups of people
• Understanding of customer situations

If you do not have experience, don’t worry. The bank will train you if you show interest and commitment.

💼 Why Work With Ujjivan Small Finance Bank?

Ujjivan SFB is known for:

• Strong career growth
• Good training programs
• Job security
• Supportive managers
• Timely promotions
• Exposure to microfinance and retail banking

Employees often say that Ujjivan gives a good learning environment, especially for those starting in the micro-banking sector.

📍 Walk-In Drive Details (Very Important)

📅 Date: 2nd December 2025
⏰ Time: 10 AM to 3 PM
🏢 Location:
Ujjivan Small Finance Bank,
Arambagh Branch,
Ground Floor,
Ward No. 5, Link Road,
Basantapur More,
West Bengal – 712601

Anyone with 0–4 years experience can come directly for the interview. Carry your CV, ID proofs, and passport-size photo.

📧 How to Apply?

If you want to attend the walk-in or want to share your CV online, email your resume to:

ekta.sharma@ujjivan.com

Make sure your email subject line is clear, like:
“Application for CRO – Arambagh/Hooghly – Your Name”