AU Small Finance Bank is Hiring Customer Service Officer & Valuer (Gold Loan) – Apply Now
If you are looking for a stable, respected, and growth-oriented career in the banking sector, then this opportunity from AU Small Finance Bank can be a perfect choice for you. AU Small Finance Bank, which is also Great Place To Work Certified, has announced a large hiring drive for the positions of Customer Service Officer & Valuer – Gold Loan across many locations in Rajasthan and nearby regions.
This hiring is specially for candidates who have experience in Gold Loan valuation and customer handling. If you have already worked in gold loan business and want to grow your career with a trusted and fast-growing bank, then you should definitely apply.
🏦 About AU Small Finance Bank
AU Small Finance Bank is one of India’s leading small finance banks. It is known for:
- Strong presence in retail banking
- Excellent service in gold loans, vehicle loans, MSME loans, and deposits
- Professional work culture
- Employee-friendly policies
- Continuous growth and learning opportunities
Being Great Place To Work Certified, AU Bank offers a secure job environment, good salary structure, and long-term career growth.
📌 Job Positions
- Customer Service Officer – Gold Loan
- Valuer – Gold Loan
These roles are very important in the gold loan business, as they directly deal with customers, gold valuation, loan processing, and branch operations.
📍 Job Locations
This hiring is for multiple locations including:
Udaipur, Bindar, Banswara, Chittorgarh, Choti Sadari, Sagwara, Jhalawar, Dungarpur, Didwana, Raisinghnagar, Sri Ganganagar, Sri Vijayanagar, Balesar, Jaisalmer, Bharatpur, Deoli, Kekri, Beawar, Chakshu, Renwal, Dudu, Fatehpur, Jobner, Ramganj Mandi
So, candidates from Rajasthan and nearby areas will get good preference, especially local candidates.
🎓 Qualification Required
- Graduate or Postgraduate in any stream
🧑💼 Experience Required
- Minimum 2 years of experience in Gold Loan Valuation
Candidates must already have practical experience in:
- Gold testing and valuation
- Handling gold loan customers
- Gold loan documentation and process
🛠 Job Responsibilities (In Simple Words)
1️⃣ Gold Valuation
- Check purity and weight of gold
- Properly test gold using approved methods
- Ensure correct and safe valuation as per bank policy
2️⃣ Customer Handling
- Attend customers visiting the branch for gold loans
- Explain gold loan process, interest rate, and repayment
- Build trust and long-term relationship with customers
3️⃣ Loan Processing
- Complete documentation for gold loan
- Open and close gold loan accounts
- Ensure proper storage and safety of pledged gold
4️⃣ Customer Service
- Provide good service to existing and new customers
- Resolve customer queries and issues
- Support branch team in daily operations
5️⃣ Branch Support
- Help in branch operations related to gold loan
- Follow bank rules, audit process, and compliance
🌟 Why You Should Join AU Small Finance Bank
- ✅ Great Place To Work Certified Company
- ✅ Stable and reputed bank
- ✅ Good salary as per industry standards
- ✅ Job security and professional environment
- ✅ Learning and growth opportunities
- ✅ Chance to work in a fast-growing retail banking business
📈 Career Growth
After joining as Customer Service Officer or Valuer, you can grow to:
- Senior Valuer
- Branch Operations Officer
- Gold Loan Manager
- Branch Manager (with experience and performance)
AU Bank promotes hard-working and performance-oriented employees.
📧 How to Apply
Interested candidates can share their CV on the below email ID:
Make sure your resume clearly mentions:
- Your gold loan experience
- Your current / last company
- Your total experience in gold valuation
📂 Documents to Keep Ready
- Updated Resume
- ID Proof (Aadhar / PAN)
- Education Certificates
- Experience Certificates
- Last salary slips (if available)
⚠️ Important Points
- Only candidates with minimum 2 years gold loan valuation experience should apply
- Local candidates will get preference
- Resume should be clear and updated
- Apply only if you have actual gold loan work experience
